Job Description

Welcome to Destiny Dental Care
We are a fast pace growing dental company seeking a Dental receptionist for our busy, family practice in Lansing, MI. We were founded with the goal of providing convenient access to high quality, affordable dental care for the communities we serve by empowering our team of highly skilled dental professionals. Our dental offices are designed with the entire family in mind. We see patients of all ages.
Responsibilities:

• Greet patients when they arrive at the dentist's office
• Schedule appointments for patients
• Maintain patient accounts and records
• Prepare and send patient bills
• Submit patient claims to insurance companies
• Assist patients in filling out required intake and medical forms
• Confirm appointments with patients via phone or email
• Manage and organize specialist referrals
• Collect patient copay
• Inform patients of payment options if applicable
• Keep track of office supplies and place orders for more supplies when necessary
• Perform basic accounting tasks such as taking patient payments and preparing billing statements
• Update patient insurance information
• Sort and organize incoming and outgoing mail
• Check voicemails
• Ensure reception area is maintained and professional in appearance
• Any other duties that are required

• Basic computer knowledge
• Working knowledge of dental billing and insurance protocols
• Excellent customer service and leadership skills
• Ability to multi-task efficiently
• Knowledge of Dentrix
• Knowledge of treatment planning a plus
• Spanish speaking a plus

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