Job Description

Front Desk Agent - Highly Skilled and Motivated

Are you looking for an exciting opportunity to join a dynamic team? Do you thrive in a fast-paced and customer-focused environment? If so, we have the perfect job for you!

As a Front Desk Agent at Hotel Glenwood Springs, you will play a vital role in ensuring the smooth operation of our hotel. You will be responsible for providing exceptional customer service to our guests, managing reservations, and assisting with various administrative tasks. We are looking for someone who is friendly, detail-oriented, and able to multitask effectively.

Overview:

• Assist the General Manager in day-to-day operations
• Train and supervise staff to ensure adherence to hotel policies and brand standards
• Act as the hotel's Public Relations Director and promote the property within the industry
• Respond to guest feedback and resolve any issues or concerns
• Participate in morning meetings and departmental meetings
• Maintain accurate records and ensure compliance with procedures and regulations
• Build strong working relationships with hotel staff and departments

Benefits:

• Paid time off and flexible schedule
• Comprehensive health, dental, and vision insurance
• Life insurance and employee discount
• Referral program and paid training

Qualifications:

• Strong management skills and ability to delegate work
• Availability to work weekends, holidays, and nights

Location: Hotel Glenwood Springs 52000 Two Rivers Plaza Road, Glenwood Springs, CO 81601, USA

If you are passionate about providing excellent customer service and want to be part of a fun and dynamic team, we would love to hear from you. Apply now and join us in creating a delightful experience for our guests!

Every day is an adventure at Hotel Glenwood Springs–except for those you’d rather spend soaking in a nearby hot spring. Our family-friendly hotel gets you close to the adventures that matter to you, whether hitting the slopes, the trails, or the only mountaintop theme park in the United States. And when you’d prefer to stay close to the hotel? Splish and splash in our very own indoor waterpark.
At Hotel Glenwood Springs, everything is within reach: skiing, hiking, biking, hot springs soaking, and even underground cavern exploring. Stop searching for your next Colorado family vacation–you’ve already found it right here in Glenwood Springs.

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