Job Description
Description
Our retail client is looking for a Sales Operation Coordinator with dropship, inventory management, sales operation experience for a 40hr/wk role, on site 5 days/wk in Fremont. The role involves a variety of tasks related to order processing, dropship order management, inventory control, and managing e-commerce platforms.
Responsibilities:
Order Processing (ERP/EDI):
+ Process customer orders in ERP and/or EDI systems, ensuring accuracy in tracking inventory and shipment details.
+ Collaborate with teams to verify stock availability and secure necessary inventory for orders.
+ Invoice completed orders and provide tracking information to customers.
Inventory Management:
+ Monitor inventory levels and update systems to reflect current stock status.
+ Coordinate with other team members to check stock availability and replenish inventory when needed.
Product Setup & Reporting:
+ Assist with the setup of new products in systems.
+ Generate and analyze operational reports to ensure seamless workflows.
Dropshipping Fulfillment:
+ Manage dropshipping operations, primarily fulfilling orders for Pottery Barn through EDI systems.
+ Oversee order fulfillment process, ensuring timely shipment and accurate data entry.
Shopify Operations (20-30%):
+ Provide occasional support for Shopify-related tasks and processes.
Marketing Copy & Product Descriptions:
+ Write compelling and accurate product descriptions for listings, including high-quality content for Pottery Barn (approximately 10 hours per month).
+ Ensure descriptions align with brand voice and enhance customer experience.
Requirements
+ 2+ years of experience in sales operations or coordination.
+ Familiarity with eCommerce tools/platforms such as Shopify, Commerce Hub (now Rhythm), SPS Commerce, Vendor.net, Wayfair, and Houzz.
+ Strong English language and writing skills are essential.
+ Familiarity with ERP and EDI systems for order processing, inventory tracking, and invoicing.
+ Previous experience in inventory control or operational functions is highly desirable.
+ Basic understanding of dropshipping processes preferred.
+ Detail-oriented and organized, with strong problem-solving skills.
+ Ability to run and interpret reports for operational efficiency.
Innovation starts with people.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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Job Tags
Permanent employment, Contract work, Temporary work,
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